Frequently Asked Questions
Everything you need to know about MOTH pantry staples and delivery.
How are MOTH products sourced?
We partner exclusively with small-scale artisanal producers who prioritize sustainable farming practices and high-quality ingredients.
What is the shelf life of your food items?
Most of our products have a shelf life of 6 to 12 months. Each individual package is clearly marked with a 'Best Before' date to ensure maximum freshness.
Do you offer international shipping?
Currently, we ship within the continental United States. We are working on expanding our logistics to reach international food lovers soon.
What should I do if my order arrives damaged?
If your items arrive compromised, please take a photo and contact our support team within 48 hours for a full replacement or refund.
Are your products organic and non-GMO?
The majority of our catalog is certified organic and non-GMO. You can find specific dietary and certification icons on each product page.
How can I track my delivery?
Once your order is processed, you will receive a confirmation email containing a tracking number and a link to monitor your shipment in real-time.